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Traditional Garments
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Your privacy is important to us. We respect your privacy and comply with all applicable laws and regulations regarding any personal information we may collect about you, including on our website, https://www.expaio.com, and other sites we own and operate.
We use your personal data to identify you. This includes information about you as a person, such as your name, address, and date of birth, as well as information about your devices, payment details, and how you use our website or online services.
By using our website, you agree to the collection and use of your information in accordance with this privacy policy. Please note that our website may contain links to third-party sites and services, which have their own privacy policies. After following a link to any third-party content, you should read their privacy policy information about how they collect and use personal information. This privacy policy does not apply to any of your activities after you leave our sites.
In the course of operating our ecommerce platform, we may collect several types of personal information, either directly from you or through automated means. This information includes:
Personal Identification Information
Financial Information
Usage and Device Information
Direct Collection
You may provide this information to us directly when you create an account, make a purchase, or interact with our customer support.
Automated Collection
We also collect certain usage and device information automatically through the use of Google analyzing, web beacons, and other tracking technologies when you visit our website.
Third-Party Sources
In some cases, we may obtain information about you from third-party sources, such as payment processors, shipping providers, and social media platforms (if you choose to connect your accounts).
We use this information to facilitate your transactions, personalize your experience, analyze usage trends, maintain the security of our systems, and improve the overall quality of our ecommerce platform. For more details, please review our full Privacy Policy.
Under the Australian Privacy Act 1988, we have several legitimate reasons for collecting, using, and storing the personal information of our website users. These include:
Performance of a Contract
When you make a purchase or engage with our services as a buyer or seller, we need to collect and process certain personal information, such as your name, contact details, and payment information, in order to fulfill our contractual obligations and provide you with the products or services you have requested.
Legitimate Interests
We have a legitimate interest in collecting and using certain information, such as usage data and device information, to analyze trends, maintain the security and integrity of our systems, and improve the overall functionality and user experience of our ecommerce platform.
Legal Compliance
In some cases, we may be required to collect, use, or retain personal information in order to comply with relevant laws and regulations, such as those related to tax, accounting, or anti-fraud measures.
Consent
Where required, we will obtain your explicit consent before collecting or using certain types of personal information, such as sensitive financial or health-related data. You have the right to withdraw your consent at any time.
We are committed to collecting and processing personal information fairly, transparently, and in accordance with the Australian Privacy Principles. We will only use your data for the purposes outlined above, and we will take reasonable steps to protect your information from misuse, interference, loss, unauthorized access, modification, or disclosure.
For more detailed information about our data handling practices, please review our comprehensive Privacy Policy.
We use your personal information to operate, develop, and improve our products and services. This includes:
Purchase and Delivery of Products & Services:
We use your personal information, such as your name, contact details, and payment information, to handle orders, deliver products and services, process payments, and communicate with you about your orders.
Account Management:
We use the personal information you provide to manage your registration and user account, giving you access to the various functionalities of our service.
Contractual Performance:
We use your personal data to develop, fulfill, and comply with the purchase contracts for the products, items, or services you have purchased from us.
Communication:
We may contact you by email, phone, SMS, or other electronic means to provide updates, deliver informative communications about our services, and address any of your requests or inquiries.
Marketing:
Unless you have opted out, we may use your information to provide you with news, special offers, and information about other goods, services, and events that are similar to those you have already purchased or inquired about.
Business Transfers and Legal Compliance:
We may use your information in the event of a business transaction, such as a merger, divestiture, or asset sale, where your data may be among the transferred assets. We may also use your information to comply with legal requirements.
Analysis and Improvement:
We may use your information for data analysis, usage trend identification, marketing campaign evaluation, and to improve our services, products, and your overall experience.
Sharing Your Personal Information
We may share your personal information in the following situations:
Payment Information
If you make a purchase on our website, we will collect your payment information, such as credit card details, to process the transaction.
We are committed to handling your personal information responsibly and in compliance with the Australian Privacy Act. For more details, please review our comprehensive Privacy Policy.
At our ecommerce company, we take the security and protection of your personal information very seriously. We employ a range of measures to ensure the confidentiality, integrity, and availability of the data you provide to us.
Cybersecurity Measures
To safeguard against malicious activities and attacks, we utilize Cloudflare's advanced web application firewall and other security tools. These systems monitor and detect suspicious behavior, helping to protect your information from unauthorized access or misuse.
Account Security
We also implement email verification and other robust security mechanisms to verify the identity of users creating accounts on our platform. This helps prevent fraudulent activity and ensures only legitimate users can access your personal details.
Payment Security
When processing your payments, we rely on a third-party secure payment processing system. We never store your full credit/debit card details on our servers, minimizing the risk of unauthorized access to your financial information.
Data Encryption
All personal and sensitive data transmitted between your device and our servers is encrypted using industry-standard protocols, such as HTTPS, to protect the confidentiality of your information during transit.
Access Controls
We maintain strict access controls and authorization procedures, limiting employee and third-party access to your personal information on a need-to-know basis only. Regular security audits and staff training further reinforce our data protection practices.
Children’s Privacy
Our ecommerce service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we will take prompt steps to remove that information from our servers.
If we need to rely on consent as the legal basis for processing your child's information, and your country requires parental consent for the collection of such data, we may require your parent's consent before we collect and use that information.
We are committed to protecting the privacy and safety of children. If you have any questions or concerns about our children's privacy practices, please don't hesitate to reach out to our customer support team.
Our ecommerce service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that external site.
We strongly advise you to review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
This includes, for example, any product links we may provide to Amazon or other third-party merchants. While we aim to only link to reputable and trustworthy sites, we are not responsible for the privacy practices employed by those other websites.
Your use of and interaction with any linked third-party websites is subject to their own terms of use, privacy policies, and security practices. We encourage you to be aware of this when you leave our ecommerce platform and to read the privacy statements of any website that collects your personal information.
We may update our Privacy Policy from time to time to reflect changes in our data practices or to comply with evolving legal and regulatory requirements.
When we make material changes to this Privacy Policy, we will notify you in advance to provide you with an opportunity to review the revised policy before it becomes effective.
We will notify you of any changes to our Privacy Policy by:
By continuing to use our ecommerce website and services after the effective date of the revised Privacy Policy, you are indicating that you have read, understood, and agree to the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed about our information handling practices and the choices available to you. If you do not agree with any aspect of the updated policy, you may contact us, and we will consider your feedback.
The updated Privacy Policy will supersede any prior versions and will apply to all information that we hold about you.
If you have any questions about this Privacy Policy, You can contact us:
By email: [email protected]
By visiting this page on our website: www.expaio.com/help